Privacy Policy

Privacy Policy

We often see privacy policies that are impossible to understand, too technical, too comprehensive, and written by lawyers for lawyers. We hope this privacy policy is different and easy to understand for you.


We try to build products that put people first in every decision, and we hope it shows. We'll keep improving our privacy policy, and we'll let you know if anything significant changes are made.


For example, tjek.com doesn't have a cookie notice, since we don't store cookies or track users. Our newsletter doesn't track users either. We only have emails in our newsletter system to be able to send emails to subscribers. We have no idea who opens our newsletter. That's one example of our privacy stance.

We often see privacy policies that are impossible to understand, too technical, too comprehensive, and written by lawyers for lawyers. We hope this privacy policy is different and easy to understand for you.


We try to build products that put people first in every decision, and we hope it shows. We'll keep improving our privacy policy, and we'll let you know if anything significant changes are made.


For example, tjek.com doesn't have a cookie notice, since we don't store cookies or track users. Our newsletter doesn't track users either. We only have emails in our newsletter system to be able to send emails to subscribers. We have no idea who opens our newsletter. That's one example of our privacy stance.

Preferences & Cookies

Preferences & Cookies

We only use cookies to make our services work so that you can login and stay logged in.

Content Management System (CMS)

Content Management System (CMS)

The CMS is where you see stats and manage all the content of your business such as publications, locations, and offers.


The CMS lives on https://cms.tjek.com. The only cookie being used is when you login to make sure you stay signed in.

Newsletter

Newsletter

When you become a part of the CMS or you manually subscribe to the newsletter, you are added to our Tjek newsletter list. You can always unsubscribe. It's a monthly newsletter in which you can learn about market trends, using the CMS, Incito cases, and much more.


We use Campaign Monitor, and we only store your e-mail. We don't track when you open emails or click links in emails. It's completely private. Surely, we lose out on tracking, but your privacy is more important.

Insights

Insights

You can always find basic stats when using the CMS. Insights is our Microsoft Power BI solution made together with CatMan Solution.


Here, we can see who logs in when you log in, what IP you used, what features you use, and so on. We do a lot to make sure that this data is protected so we need to audit these things. All of this data is deleted after 30 days.

Invoicing

Invoicing

When we create invoices, we relay the information of the contact person to our Business Central where we handle all finances. Usually, the people with access to the CMS and the finance contact person are two different people. We only use names and emails so we know who to send invoices to, who to contact if there are payment issues, etc.

Key account work

Key account work

When you are a client of ours or we are in dialogue with you, there's a lot of key account work going on. This includes emails and noting down the correspondrnce in our CRM system HubSpot & Pipedrive.


We do this to optimize our sales process and customer service like any other company. We make sure to limit this data collection to HubSpot & Pipedrive and emails. As a matter of fact, we update or delete obsolete data at least once a year in HubSpot & Pipedrive.

Access your data and your other rights

Access your data and your other rights

You can always contact us at hello@tjek.com if you want to know which data we hold on you. You just have to provide your e-mail so we can find you.


You can also write us to fix incorrect data about yourself that, for one reason or the other, have been registered.


In certain cases, you also have the right to get your personal data deleted and the processing of your data limited. Please be aware that certain features in the CMS depend on your personal data (like logging in) and, by limiting the use of your personal data, you won't be able to use all features. In addition, you have the right to object to our processing of your personal data.

Who can access your data

Who can access your data

We have a principle that as few people as possible should be able to access your data.


For the CMS, only a few trusted developers have the option of accessing the database, as they work on improving it every day. No one can see your password, as it's encrypted.


All our developers are based within the EU/EEA, and we never transfer your data to countries outside this area.


When it comes to your personal data in our CRM system, the entire sales team has access to this to be able to do proper customer-relationship management.

Complaints

Complaints

Tjek is owned by Tjek A/S that is responsible for your data. If you wish to file a complaint, you can always reach out to the Danish Data Protection Agency. You can find our contact info here.

Final thoughts

Final thoughts

Our work isn't done yet. In the future, we wish to secure your privacy even more.


We believe that your privacy should be secured through technology and not in the words of a privacy policy. In theory, we could have written whatever we wanted to here and then do something else entirely. That's why true security is our main goal similar to messaging apps that have end-to-end encryption where you can write friends and family without anyone eavesdropping.


We are, however, quite proud of our approach to privacy, and we hope you can see the work we've put into it.

Third parties

Third parties

HubSpot & Pipedrive

HubSpot: Privacy Policy.
Pipedrive: Privacy Policy


HubSpot & Pipedrive are our CRM platforms. This is where all related information about support tickets, clients and potential clients gets stored.

OpenAI

Privacy Policy


We use OpenAI to help automate various tasks, including the CMS. You decide if and when to use it. OpenAI doesn't train on the data you submit.

Campaign Monitor

Privacy Policy.


Campaign Monitor is what we use for the monthly newsletters. As stated above, we only store your e-mail, you can always unsubscribe, and we don't track opens and clicks when we send out newsletters. It's totally private.

Microsoft Dynamics 365

Privacy Policy.


Microsoft Dynamics 365 is where we handle all finances at Tjek and send/manage invoices.

Microsoft Power BI

Privacy Policy

Microsoft Power BI is used for Insights by Tjek to deliver insights about what people search for, promotions retailers are running, and so on.


The Power BI data are stored on servers in Northern Europe (Ireland).

SignNow

Privacy Policy.


SignNow is what we use for signing digital contracts. When you are to become a client of ours, we'll send the contract via SignNow for you to sign.

Google Workplace

Privacy Policy.


We use Google Workplace for docs, sheets, emails, and so on. Every team member at Tjek gets an account via Google Workplace. When we send personal emails, it's via Gmail / Google Workplace.

Amazon Web Services

Privacy Policy.


Amazon Web Services is responsible for some of our servers, databases, and infrastructure. We continue to improve security both online and offline. For example, we've enabled database encryption to avoid physical access to data in Amazon's data centers.

Google Cloud

Privacy Policy.


Google Cloud is also responsible for some of our servers, databases, and infrastructure. We continue to improve security both online and offline.

Relatel

Privacy Policy.


We use Relatel for our cellular connectivity. Via Relatel, we get SIM cards, eSIM's, and we can see call history, etc., in its system.

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