The CMS is where you manage all the content of your business: publications, local businesses, and offers.
The CMS has one account per brand where you and your co-workers can have access. Since our CMS runs via our eTilbudsavis/eReklamblad brands, we refer you to their privacy policies. These are all the same but in different language:
Here, you can also see how to delete our CMS account.
When you become a part of the CMS or you manually subscribe to the newsletter, you are added to our Tjek newsletter list. You can always unsubscribe. It's a monthly newsletter in which you can learn about market trends, using the CMS, Incito cases, and much more.
We use Campaign Monitor, and we only store your e-mail. We don't track when you open emails or click links in emails. It's completely private. Surely, we lose out on tracking, but your privacy is more important.
You can always find basic stats when using the CMS. Insights is our Microsoft Power BI solution made together with CatMan Solution.
Here, we can see who logs in when you log in, what IP you used, what features you use, and so on. We do a lot to make sure that this data is protected so we need to audit these things. All of this data is deleted after 30 days.
When we create invoices, we relay the information of the contact person to our Business Central where we handle all finances. Usually, the people with access to the CMS and the finance contact person are two different people. We only use names and emails so we know who to send invoices to, who to contact if there are payment issues, etc.
When you are a client of ours or we are in dialogue with you, there's a lot of key account work going on. This includes emails and noting down the correspondrnce in our CRM system HubSpot & Pipedrive.
We do this to optimize our sales process and customer service like any other company. We make sure to limit this data collection to HubSpot & Pipedrive and emails. As a matter of fact, we update or delete obsolete data at least once a year in HubSpot & Pipedrive.
You can always contact us at firstname.lastname@example.org if you want to know which data we hold on you. You just have to provide your e-mail so we can find you.
You can also write us to fix incorrect data about yourself that, for one reason or the other, have been registered.
In certain cases, you also have the right to get your personal data deleted and the processing of your data limited. Please be aware that certain features in the CMS depend on your personal data (like logging in) and, by limiting the use of your personal data, you won't be able to use all features. In addition, you have the right to object to our processing of your personal data.
We have a principle that as few people as possible should be able to access your data.
For the CMS, only a few trusted developers have the option of accessing the database, as they work on improving it every day. No one can see your password, as it's encrypted.
All our developers are based within the EU/EEA, and we never transfer your data to countries outside this area.
When it comes to your personal data in our CRM system, the entire sales team has access to this to be able to do proper customer-relationship management.
Our work isn't done yet. In the future, we wish to secure your privacy even more.
We are, however, quite proud of our approach to privacy, and we hope you can see the work we've put into it.
HubSpot & Pipedrive
We use OpenAI to help automate various tasks, including the CMS. You decide if and when to use it. OpenAI doesn't train on the data you submit.
Microsoft Dynamics 365
Microsoft Dynamics 365 is where we handle all finances at Tjek and send/manage invoices.
Microsoft Power BI
Microsoft Power BI is used for Insights by Tjek to deliver insights about what people search for, promotions retailers are running, and so on.
The Power BI data are stored on servers in Northern Europe (Ireland).
SignNow is what we use for signing digital contracts. When you are to become a client of ours, we'll send the contract via SignNow for you to sign.
We use Google Workplace for docs, sheets, emails, and so on. Every team member at Tjek gets an account via Google Workplace. When we send personal emails, it's via Gmail / Google Workplace.
Amazon Web Services
Amazon Web Services is responsible for some of our servers, databases, and infrastructure. We continue to improve security both online and offline. For example, we've enabled database encryption to avoid physical access to data in Amazon's data centers.
Google Cloud is also responsible for some of our servers, databases, and infrastructure. We continue to improve security both online and offline.
We use Relatel for our cellular connectivity. Via Relatel, we get SIM cards, eSIM's, and we can see call history, etc., in its system.